Dynamic Performance Management System

ROCSID is a comprehensive and Dynamic Performance Management System that enables organizations to efficiently focus it's resources for investigating and determining public and internal complaints. ROCSID records complaint details, manages photographs, transcripts of interviews, scanned documents, file movements and other information. ROCSID provides comprehensive statistical reports and graphs for performance measurement reporting.

        ROCSID provides a complete system to record, investigate and discipline members via a series of modules. Organizations can be proactive in dealing with problematic members and identify groups of members requiring specific training to circumvent potential complaints to maintain ethical standards.

ROCSID provides Case Management assistance to investigators and administration staff for ensuring that work tasks associated to the complaint are completed on time. ROCSID will automatically remind the staff member of tasks nearing their completion date and notify the staff member's supervisor(s) by sending a message to the member at the workstation.       

 ROCSID ensures data integrity while maintaining a user- friendly graphical interface and sophisticated data access system for unwanted intruders. There are over 130+ reports providing touch of the button letters to complainants, and performance related statistical reports for identifying problem related regions and assisting in the identification of members requiring additional and/or specific training.